Cellphone Bill Secrets: How to Get a Better Plan (CBC Marketplace)

(♪♪)>>Gill: This is “Marketplace”. Cellphone bills gone wild.>>Why is it costing us that much?>>Gill: Insiders share their tricks.>>Ask him if he’s going to warm transfer you.>>Gill: It’s the people versus the cellphone companies.>>Mission accomplished.>>Gill: You can’t afford to miss this. It’s your “Marketplace”. (♪♪)>>Charslie: Okay, you patched in? (phone ringing) We’re setting up our very […]

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Improving Customer Service in the Luxury Hotel Industry | Case Study Skillnet Ireland

I’ve worked at the Fota Collection for the last 12 years. The Fota Collection comprises of two hotels, Fota Island Resort and the Kingsley Hotel. I divide my time between both hotels I took on the role of learning and development within the organisation over the last couple of years I was looking for training […]

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