Delivering the perfect experience for our guests is everything for us It doesn’t matter if it’s their first time or if they are regulars We strive to get to know them all as individuals and to personalise their time with us With so many people visiting the hotel for all kind of special occasions it’s our responsibility to make sure that their stay is everything they imagined, and more In anticipation of their arrival, we think about the reason for their visit and use our creativity to make sure we can exceed their expectations Whether it’s a proposal, an anniversary, or a first visit to Paris to find love we’re looking after many romantic occasions that will be remembered for a lifetime And the guests want it to be perfect, so they have many requests From playing their favourite music, filling a suite with flowers, to making a beautiful cake And because our team deliver it with such authenticity and panache we know their experiences will become memories they’ll always treasure When it all comes together, it’s a wonderful thing to be a part of And to hear the gratitude from the guests themselves, is a great pleasure