MAKING ONLINE THREATS IF IT WAS
DIRECTED TOWARDS A SPECIFIC
PERSON.>>>TONIGHT, AN ABOUT FACE FOR A
PIZZERIA.>>A DAY AFTER A MANAGER TURNED
AWAY A FAMILY WITH THEIR SERVICE
DOG. THAT FAMILY WENT BACK TRYING TO
GET RESULTS. ERIK SANDOVAL IS LIVE AT THE
BROAD WAY PIZZA ON CURRY FORD
AND SIMMER RON TONIGHT. AREN’T THERE LAWS THAT ARE
SUPPOSED TO PROTECT THIS FAMILY?>>Reporter: THERE ARE LAWS. AND THAT’S EXACTLY WHAT THEY
TOLD THE PIZZA PLACE THURSDAY. THIS IS THE RESTAURANT THAT DID
NOT LET THEM ALLOW YESTERDAY. WE WERE HERE TO SEE WHAT
HAPPENED.>>HE JUST KEPT SAYING GET OUT
GET OUT.>>Reporter: SUSAN SAID SHE NOT
ONLY RELIES ON THESE SERVICE
DOGS, SHE TRAINS THEM. THAT’S WHY WHEN SHE SAYS THE
MANAGER SAID HER SERVICE DOG
COULD NOT EAT AT BROAD WAY PIZZA
LAST NIGHT, SHE WAS VERY UPSET.>>HE SAID HE DIDN’T CARE ABOUT
THE ADA LAW, HE DIDN’T HAVE TO
FOLLOW IT.>>Reporter: SHE LEFT AND
IMMEDIATELY POSTED THIS TO
FACEBOOK WHERE SHE TOLD EVERY
ONE WE WERE JUST DENIED ACCESS
BY THE MANAGER OF BROAD WAY
PIZZA IN ORLANDO.>>Reporter: WHAT WAS YOUR FEED
BACK LIKE?>>IT BLEW UP. THERE WAS 225 SHARES. AND ABOUT THE SAME NUMBER OF
COMMENTS.>>Reporter: THEY TELL NEWS 6
SHE WENT TO GET RESULTS THIS
MORNING BY CALLING BROAD WAY
PIZZA’S HEAD QUARTERS WHERE A
WOMAN NAMED ROSE LEE APOLOGIZED
PROFUSELY AND DID SOMETHING ELSE TOO.>>SHE ENDED UP SENDING OUT A
CORPORATE WIDE MEMO TO ALL OF
HER STORES REPOSTING THE ADA
LAWS AND TELLING THE STORES WHAT
HAPPENED AND SAYING IT WAS
UNACCEPTABLE.>>Reporter: TONIGHT SHE
DECIDED TO TEST IT OUT. WE WATCHED AS SHE TOOK HER
TRAINEE SERVICE DOG NEST LEE
BACK TO BROAD WAY PIZZA AND
TONIGHT, THEY ALL GOT A TABLE.>>Reporter: NOW WE ASKED AND
FOUND OUT THERE ARE ONLY TWO
QUESTIONS THAT BUSINESSES CAN
LEGALLY ASK OWNERS OF SERVICE
DOGS. IS THAT A SERVICE DOG AND WHAT
KIND OF TASKS DOES THAT ANIMAL
PERFORM. LITTLE BIT DIFFERENT WHEN IT
COMES TO EMOTIONAL SUPPORT
ANIMALS. WE ACTUALLY FOUND OUT TONIGHT,
EMOTIONAL SUPPORT ANIMALS AREN’T
ALLOWED IN RESTAURANTS PERIOD IN
THE STATE OF FLORIDA. WE’RE LIVE IN ORLAN