FACE, BITTEN BY A DOG WILL SHOPPING AT HOME DEPOT. WHY THE DOG WAS EVEN ALLOWED IN THE STORE. Reporter: SHE WAS HOSPITALIZED AFTER BEING ATTACKED AT A HOME DEPOT IN DOWNERS GROVE. THIS DOBERMAN PINSCHER ACCUSED OF BITING THE GIRL’S FACE. SHE STARTED SCREAMING, I SAW THE BLOOD COMING OUT. SURVEILLANCE FOOTAGE SHOWS IT HAPPENED AT THE CHECKOUT COUNTER. SHE HELD THE HAND DOWN TO LET THE DOG SNIFF, THE DAUGHTER APPROACH NEXT AND THE DOG BIT HER FACE YOU SEE THE GIRL FALL TO THE GROUND SHE THEN CALLED FOR HELP. SIMPLY PLEASE GIVE ME A PAPER TOWEL MY DAUGHTER IS BLEEDING. Reporter: A CHECKOUT CLERK GAVE HER A TOWEL AND ANOTHER CLERK APPEARS TO HELP TOO BUT NOT A SINGLE MANAGER CAME TO THE SCENE. I HAD THIS CRYING CHILD LAYING THERE SCREAMING, BLEEDING. Reporter: AFTER SHE TOOK CARE OF HER DAUGHTER’S WOUNDS THE DOG OWNERS PICKED UP THEIR GOODS AND LEFT. NOBODY FROM HOME DEPOT STOP THEM? CORRECT THEY JUST WALKED OUT. IT IS UPSETTING. COME ON, YOU SHOULD HAVE MORE SENSE THAN THAT. EXCHANGE INSURANCE INFORMATION OR WHATEVER IT MAY BE. Reporter: SINCE NO ONE STOPPED THE COUPLE THEY SAY THEY HAD NO IMMEDIATE WAY TO FIND OUT IF THE DOG HAD RABIES, PLUS THEY WANT TO KNOW WHY HOME DEPOT EMPLOYEES EVEN ALLOWED THE DOG INSIDE WITH SHOPPERS, A WARNING STICKER ON THE ENTRANCE DOOR CLEARLY SAYS NO PETS ALLOWED. WE FOUND VIDEOS OF DOGS AT VARIOUS HOME DEPOT’s. THEY DON’T ENFORCE THE NO DOG ALLOWED POLICY. Reporter: ATTORNEY KURT LOYD WHO REPRESENTS THE SIMON FAMILY SAYS THERE HAVE BEEN DOG BITES AT OTHER STORES TOO. HOME DEPOT IS A RECIPE FOR DISASTER. FORKLIFTS, CUSTOMERS PICKING OUT GOODS, DROPPING THINGS. Reporter: 10 DAYS AFTER THE INCIDENT, POLICE TRACKED DOWN THE COUPLE WITH THE DOG. ONE, ACCORDING TO THE POLICE REPORT FILED SAYS SHE BROUGHT THE DOG TO THE STORE MANY TIMES BEFORE, AGAIN HOME DEPOT HAS NO PETS ALLOWED STICKERS ON ALL STORES NATIONWIDE. A LITTLE GIRL WAS BIT IN THE FACE BY THE DOG DO YOU HAVE ANYTHING TO SAY? Reporter: HER PARENTS HOPE SHE HEALS WITHOUT SCARRING. SHE HAS HORRIBLE NIGHTMARES. Reporter: AND RECOVERS FROM HER NEW FEAR OF DOGS. Reporter: HOME DEPOT SAYS OF THE TIME HE GIVES STORE MANAGER’s DISCRETION TO ALLOW THE DOGS DESPITE THE SIGN. THE DOG BARKED AND ITS TEETH SCRATCH THE GIRL. SHE ALSO SAYS SHE APOLOGIZE TO THE FAMILY. SIMON SAYS IT’S CLEARLY A BITE IN THERE IS NO APOLOGY. NO CHARGES OR LAWSUIT HAVE BEEN FILED. THE HOME DEPOT STATEMENT SAYS