Hi there, I’m Oliver Rudman, an application engineer
here in 3M’s Separation, Purification and Sciences division. Water is an essential commodity for pubs and
high street restaurants, as it’s needed for everything from making coffee, to running
steamer ovens. It’s therefore vital that owners and equipment managers understand how
water filtration works, and how effective water filtration can benefit both customers
and their business. Your customer’s Americano is 98 per cent
water. For their soft drink, water makes up 83 per cent. If the main ingredient tastes bad, even the
finest coffee beans or the most delicious syrups aren’t going to make up
for it. Chlorine and chloramines are used by utility companies to sterilise
mains water supplies of bacteria, sediment and other impurities. And that’s great, but unfortunately it can
leave your customer’s drink tasting and smelling a bit like a swimming pool. It’s not just drinks, either. Even your
steamed foods and ice machines use water from the mains supply. Carbon block technology – used in many water
filter cartridges – removes chlorine and chloramines from the mains water supply, improving
the taste and smell of beverages and steamed foods. This then creates what every pub and high
street restaurant manager is looking for – happy customers who’ll return to their business
time and time again. An added benefit is that water filtration
can also save you money on post-mix applications, as less syrup is needed when you’re mixing
it with better quality water. For chain establishments, water filtration
also helps to improve taste consistency across outlets. You want your customers from across the UK to know
that they’ll be getting the same great experience no matter which of your establishments they visit regardless of differences
in the mains water supply. Speaking of geographical differences in the
mains water supply, let’s talk about water hardness. More than 60 per cent of the UK is affected
by scale, the build-up of calcium and magnesium otherwise known as hard water. Just look what limescale has done to the inside of this pipe. This can be a problem for pubs and high-street
restaurants, as scale reduces the efficiency of common equipment like ice machines, coffee
machines, hot water boilers, post mix systems and steamer ovens. If you don’t notice this in the kitchen,
you certainly will when you get your energy bill, which may be up by as much as 29 per
cent. So what’s the best way to get rid of scale? Well, water filters that use Ion Exchange
Resin and Reverse Osmosis filtration systems work by removing calcium and magnesium ions
from the water, thus eliminating the causes of scale altogether. As well as saving you money on your energy
bills, they can also reduce downtime
caused by machine breakdowns and help to lower maintenance costs. Just think of all the time-consuming call-outs
and expensive replacements that could be avoided, simply by utilising a filtration system. I hope you’ve found the information in this
video useful. For even more information and support regarding water filtration, including everything from solutions specification, to installation and servicing, visit our website.